Return Policy
“Return Policy
To safeguard the legitimate rights and interests of the majority of consumers and enhance the shopping experience, all users who purchase short-sleeved goods on this website can apply for a return service in accordance with this policy.
I. Return Conditions
Within 15 days from the date of signing for the goods, if the goods have not been worn, washed or modified, and the original packaging and tag remain intact, a return application can be made.
- If the goods have quality problems (such as damage, severe fading, sewing defects, etc.), you can apply for a return or exchange within 15 days after signing for the goods.
- If a buyer applies for a return due to personal reasons (such as unsuitable size, color not meeting expectations, etc.), the items mentioned in the first item above must be met, and the return shipping cost shall be borne by the buyer.
Ii. Circumstances where returns are not applicable
Goods that have exceeded the return period;
- Goods that have been worn, washed, modified or damaged by human factors;
- Goods not sold on this website;
- For discounted, promotional or clearance items, if the page clearly states “Return not supported”, returns will not be accepted.
Iii. Return Process
Log in to your account on this website, enter the “My Orders” page, select the corresponding order and click “Apply for Return”.
- Fill in the reason for the return and upload relevant pictures (if there are quality issues);
After the customer service review is approved, please return the product, all accessories, gifts and safe packaging to the designated address.
After receiving the returned goods and confirming their accuracy on this website, a refund will be processed within 7 working days. The refund will be returned to your payment account along the original payment route.
Iv. Precautions
To ensure the smooth progress of the return process, please be sure to use appropriate packaging materials to prevent secondary damage during transportation. When returning goods, please attach your order number and contact information so that we can handle it promptly.
This website is committed to providing users with high-quality goods and services. Thank you for your understanding and support. If you have any questions, please feel free to contact our online customer service at any time.